A Conversation With Founder Nora Gibson

FLC: Can you tell us a bit about your background and what inspired you to start Full Life Care?

Nora: I hold an MS in Social Work and have always been committed to working with elderly and disabled adults. I saw a significant need for support services to help people stay out of skilled nursing facilities.

FLC: How did Full Life Care evolve from its inception to now?

Nora: We started as a very small organization and have since served thousands of people. It brings me immense joy to see these services still being offered today.

FLC: What were some of the key challenges you faced when founding Full Life Care, and how did you overcome them?

Nora: One of the main challenges was finding adequate funding. We have always relied on donations and foundations, which has allowed us to serve low-income individuals.

FLC: What is the core mission of Full Life Care, and how has it evolved over the years?

Nora: Our core mission is to ensure the viability of the organization so it can continue to exist and serve. The affiliation with the TA Foundation has brought stability and growth, especially with our new building on Beacon Hill.

FLC: Can you share your vision for the future of Full Life Care?

Nora: I believe we are at the beginning of a wave where adults, regardless of income, can stay in their homes. This is a primary focus for Full Life Care, and I see a strong future for the organization because our services align with this growing need.

FLC: What are some of the most impactful programs and services that Full Life Care offers?

Nora: My favorite program is Adult Day Health (ADH), but I also see significant growth in our Home Care services. When I was there, I helped us obtain the home care license, particularly when the Community Options Program Entry System or also know as COPES came into play. I have always been impressed with the quality of our employees and the strength of our leadership training. Our home care workers are vetted and trained, which is crucial because hiring someone off the street poses risks to vulnerable individuals. 

FLC: Can you share a success story or a moment that particularly stands out to you from your work with Full Life Care?

Nora: Partnering with SEIU Local 775 was a pivotal moment. This partnership enhanced our financial survival and allowed us to promote both ADH and caregiver services. Although it was controversial at the time, I felt it was essential for the organization’s survival.

FLC: What opportunities do you see for growth and expansion in the near future?

Nora:  I would like to see the expansion of our home care services in Everett, building on our existing presence there.

FLC: What motivates you personally to continue your work with Full Life Care?

Nora: The impact we have on people’s lives is incredibly motivating. Seeing the difference we make keeps me committed to our mission.

FLC: What advice would you give to someone looking to start a nonprofit organization?

Nora:  I recommend partnering with a larger, stronger entity like the TA Foundation. This allows you to maintain your own identity and mission while having a safety net. 

FLC: How can the community and potential supporters get involved with Full Life Care?

Nora: There are many ways to get involved, from volunteering to making donations. Community support is crucial for our continued success.

FLC:  Is there anything else you would like to share with our readers about Full Life Care or your journey?

Nora:  Now that I’m retired, I am proud to see Full Life Care growing strong with excellent employees. It was heartwarming to see both old and new faces at our recent Open House.